Hotel Procurement for RAD Hotel Group
Denise worked closely with the RAD Hotel Group to revolutionise their hotel procurement. The RAD Hotel Group has a rich history dating back to 1999, with a clear mission to provide exceptional hospitality and experiences for their guests.
Founded by Robert and Vivien Kyle, the couple is dedicated to delivering the best service, dining, and accommodation possible. Their commitment to attention to detail, high-quality interiors, and exceeding customer expectations has earned them a reputation for excellence. With an impressive portfolio of eight stunning venues, the RAD Hotel Group has established itself as a leader in the hospitality industry.
Procurement Challenges
Thomas Stevenson, Finance Director of the hotel group, recognised the need for greater control and efficiency in procurement. The procurement team was overwhelmed with managing tenders and maintaining relationships with suppliers, but despite their efforts, results were not improving. To address this issue, Thomas decided to outsource the tendering process to a third-party expert who could help drive savings and maximize profitability for the hotel group.
Procurement Solutions
Denise partnered with the hotel’s procurement team to manage complex tenders, starting by meeting with senior management to develop a plan and understanding the workflows of team members. The team then examined business requirements, including suppliers and quality levels, before conducting a full tender on four key food categories. The objective was to consolidate suppliers, reduce labour costs, and increase profits, freeing up the hotel’s team from time-consuming tendering work and allowing them to focus on other priorities.
Results Driven Procurement Specialist
Through a collaborative effort with the RAD Group’s in-house procurement team Denise, a procurement specialist delivered exceptional value to RAD Hotel Group in just 12 weeks, The outcome was a successful completion of all four tenders, resulting in significant savings in each category, achieving significant cost savings across four key food categories. Her impressive results included:
- Dairy: 12% savings
- Fruit & Veg: 21% savings
- Dry & Frozen: 11% savings
- Meat & Poultry: 4% savings
- Overall savings on purchasing basket close to £500K
Procurement Processes
- Creating customised tender questionnaires using triSaaS tendering software to evaluate supplier submissions.
- Selecting suppliers and reviewing their submissions throughout four rounds to ensure the best value for money.
- Providing ongoing support, including setup assistance and access to the Procure Wizard Procurement system. Onboarding suppliers and managing price files daily.
- Introducing new suppliers and generating a monthly fresh produce management report to keep the hotel informed on pricing, savings, market movements, and supply issues.
Effective Cost Savings & Other Highlights
The cherry on top was that the entire initiative was fee-free, with all costs covered by the savings generated!
Key Highlights for this partnership include:
- Denise worked closely with local and specialized suppliers to ensure business-critical products were sourced efficiently. Tasting sessions were involved to ensure quality.
- The project enabled RAD to make informed purchasing decisions and award contracts to the best suppliers.
- Denise kept the customer updated throughout the process, ensuring no surprises and exceeding expectations.
Denise’s meticulous attention to detail and expertise allowed her to identify key areas for cost reduction and deliver exceptional results across all food categories. The hotel was confident in her ability to maintain high standards while achieving significant savings.
Denise has been a trusted partner for years, providing ongoing support and assurance that RAD is always looked after throughout the procurement process.
Client Testimonial
“Denise’s expertise and dedication delivered exceptional results for our hotel group. We’re thrilled with the cost savings achieved and appreciate the commitment to providing exceptional service.” – Tommy Stevenson, Finance Director at RAD Hotel Group
If you are looking for a dedicated procurement specialist, why not reach out to Denise at Q Procure today?
